Complaints We are here to help!

Effective Date: June 2025

If you’re having a problem with any part of your forensic DNA testing services, we want to make it right. Resolve Forensics clients can contact customer service via phone at 801-210-9277 or email us at contact@resolveforensics.com.

To file a formal complaint, please select one of the three following options:

1- Mail a letter to the physical address below.
Resolve Forensics
COMPLAINTS: Atten Laboratory Director
265 East 100 South, Suite, 260
Salt Lake City, Utah 84111

2- Email directly to the laboratory director at the following following email address, “Derek@resolveforensics.com”

3- Complete and submit the complaint form found on this page below.